Privacy Policy

Black Star PI Ltd ("Black Star PI", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This privacy policy describes how we collect, use and share information about you when you use our website, engage with our services or otherwise contact us.

We collect the personal information you choose to give us, including your name, email address, phone number, the town or postcode of the property you are enquiring about, and anything else you write to us. When you use our website we also automatically collect standard technical information such as IP address, browser type, device information, pages visited and cookie identifiers.

We use your information to reply to your enquiry, to organise viewings or meetings, to draft agreements with our solicitors where appropriate, to comply with our legal obligations and to keep records of our correspondence. We do not sell your data. We only send you marketing where you have asked us to.

We use appropriate technical and organisational measures to protect your personal information, including encrypted transport, access controls on a need-to-know basis and regular reviews of our systems and providers.

Under UK data protection law, you have rights of access, rectification, erasure, restriction, portability and objection, and the right to withdraw consent at any time. To exercise any of these rights, contact us at info@black-starpi.com. If you are not satisfied with our response you may complain to the Information Commissioner's Office (ico.org.uk).

We use a small number of privacy-respecting cookies to remember your preferences. We measure how the site is used through Plausible Analytics, which does not use cookies and does not collect personal data. You can manage cookies through your browser settings at any time.